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App Terms

Terms and Conditions for the “True Moments” App

Last updated: 13 June 2026 Minimum age: 16+

These Terms and Conditions (“Terms”) govern your use of the mobile app True Moments (“True Moments”, “App”). Please read them carefully before using the App.

These Terms are written for international use, but the provider is based in Germany. Mandatory consumer protection laws that apply in your country or region remain unaffected.

1. Provider

The provider of the App is:

Dennis Rösner Sole proprietorship Erlengrund 23 68789 St. Leon-Rot Germany

Email: info@hangar42.de VAT ID: DE299271960

In these Terms, “provider”, “we”, “us” or “our” means Dennis Rösner as the provider of True Moments.

2. Scope

These Terms apply to the use of the True Moments mobile app, including free functions, licensed paid digital content, question packs, bundles, local app functions, optional server-based functions, support functions, updates and other app-related services provided by us.

The App is currently made available especially for iOS through the Apple App Store. Your download, installation, in-app purchases, refunds, family sharing, purchase restoration and use of Apple App Store features may also be governed by Apple’s terms, including the Apple Media Services Terms, Apple’s Usage Rules and Apple’s Licensed Application End User License Agreement where applicable. These Terms supplement Apple’s terms and do not limit any mandatory rights you may have against Apple or us.

If the App is later made available through other distribution channels, additional platform terms may apply. Such platform terms apply only to the extent relevant to the platform you use.

3. Language versions

These Terms may be provided in German and English. The versions are intended to have the same meaning. In case of conflict, the German version prevails to the extent permitted by mandatory law, unless the English version is expressly presented as the legally controlling version for a particular country or distribution channel.

No language version limits mandatory consumer, privacy or platform rights that cannot be waived under applicable law.

4. What True Moments does

True Moments is an app with conversation questions and prompts for private conversations, including conversations between couples, friends, family members or other trusted people.

The App may include, among other things:

  • curated conversation questions and question packs,
  • different conversation modes and intensity levels,
  • favourites,
  • user-created questions,
  • statistics, progress and achievements,
  • paid digital content,
  • contact and support functions,
  • optional reminders or push notifications,
  • optional pseudonymous usage analytics after consent.

The App is intended for entertainment, reflection and conversation prompts. It does not provide psychological, therapeutic, medical, legal, financial or other professional advice.

5. Minimum age

You may use the App only if you are at least 16 years old.

Persons under 16 may not use the App. By using the App, you confirm that you are at least 16 years old.

If you indicate in the age confirmation flow that you are under 16, access to the App will be blocked. If you selected this by mistake, you may return to the age confirmation screen.

Some questions may touch personal, emotional, intimate or sensitive topics. You are responsible for deciding whether the App and individual questions are appropriate for you, the other participants and the situation in which the App is used.

6. Private use only

The App and its content are intended only for your private, personal use.

Unless we have given you prior written permission, you may not:

  • use the App or its content commercially,
  • publicly perform, display or broadcast the content,
  • resell, sublicense or redistribute question packs or other App content,
  • systematically copy, scrape, extract, export or reproduce App content,
  • use App content for your own products, services, databases, training data sets, AI systems or similar purposes,
  • remove copyright, trademark or other proprietary notices,
  • bypass technical protection measures, purchase checks or content unlocks, except where this is expressly permitted by mandatory law.

7. Rights in the App and content

All App content and components, including questions, texts, structures, designs, graphics, brands, logos, names, user interface concepts and other elements, are protected by copyright, trademark rights and other laws.

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the App and unlocked content privately in accordance with these Terms and the applicable platform usage rules.

The App is licensed, not sold. The same applies to question packs, bundles and other digital content made available through the App: you receive a limited licence and/or entitlement to access and use the relevant digital content; you do not acquire ownership in the App, question packs, questions, texts, designs, digital content or underlying software.

Words such as “purchase”, “in-app purchase”, “purchased” or “buy” are used in these Terms as platform terminology for Apple StoreKit transactions or for the unlocking of paid licences. They do not mean that ownership in the App, software or digital content is transferred to you.

Your licence ends if you materially breach these Terms, misuse the App or if technical, legal, security-related or app-store-related reasons require restriction or termination. Mandatory legal rights remain unaffected.

8. User-created content

The App may allow you to create your own questions or other private content and store them locally on your device.

You are responsible for your own content. You may not create, store or use content that is unlawful, abusive, discriminatory, defamatory, threatening, harassing, glorifies violence, is harmful to minors, infringes third-party rights or is otherwise impermissible under applicable law.

Please do not enter personal data of other people or especially sensitive information unless you are allowed to do so and it is necessary for your private use of the App.

Unless the App provides an express sharing or publication function, your own content is not published through the App and is not shared by us with other users.

9. Free and paid content

The App may be downloaded and used free of charge in its basic form. Additional digital content may be offered as paid licences or paid unlocks in the App, including question packs, bundles or other digital extensions.

The prices, product descriptions, taxes, currencies and payment conditions displayed in the App and in the Apple App Store are decisive. Prices may vary depending on country, currency, taxes, platform rules and App Store settings.

If one-time in-app purchases are offered, you receive access to the licensed or unlocked digital content after the transaction is successfully processed, subject to technical and legal availability of the App. If subscriptions are offered in the future, the subscription periods, renewal terms, cancellation options, trial periods and prices displayed in the Apple App Store apply additionally.

10. In-app purchases, licences, unlocks and restoration

Paid licences and unlocks are processed through Apple StoreKit and the Apple App Store. Payment, billing, tax handling, refunds, cancellation, family sharing and purchase management are handled by Apple.

We do not receive complete payment information such as credit card numbers, bank account details or Apple account credentials. The App processes only information needed to display, unlock, verify and restore licensed or unlocked content, especially product IDs, StoreKit purchase status, licence status and entitlement status.

Licensed digital content is unlocked in the App after successful processing. Use of licensed or unlocked content may depend on technical requirements, including correct installation of the App, access to the relevant Apple account, an internet connection, StoreKit, availability of the Apple App Store and availability of the App.

Where technically supported, you can restore previous in-app purchases and the related licences or unlocks through your Apple account in the App.

11. Withdrawal, cancellation and refunds

Consumers in the European Union may generally have a statutory withdrawal right for digital content. This right may expire early if you expressly consent to performance beginning before the withdrawal period has expired and you acknowledge that you may lose your withdrawal right as a result.

Because purchases are processed through Apple, refund, cancellation and withdrawal requests should generally be submitted through the Apple App Store or Apple’s refund procedures.

Mandatory consumer rights remain unaffected.

12. Responsible use

True Moments may include conversation prompts that touch personal, emotional, intimate or sensitive topics.

You decide which questions you answer, skip, discuss or stop discussing. Nobody should be pressured by the App or by another person to answer questions that feel uncomfortable, harmful, distressing or inappropriate.

The App is not intended to diagnose, treat, prevent or solve mental health issues, relationship conflicts, medical conditions, personal crises or other serious problems.

If you are in an acute crisis, feel that you may harm yourself or others, or urgently need help, do not use the App as a substitute for help. Contact professional support, emergency services or your local emergency number.

13. Availability and changes to the App

We aim to provide the App reliably. However, we do not guarantee uninterrupted availability, error-free operation or compatibility with all devices, operating system versions, App Store services, regions or future software versions.

The App can be used partly offline and locally. Some functions may require an internet connection or server services, including contact functions, retrieval of current legal documents, optional usage analytics, server status, push notifications and app-store-related functions.

We may further develop, update, change, improve, restrict, replace or remove App functions if this is reasonable for users or required for technical, security, legal, design, content, economic or app-store-related reasons.

14. Technical infrastructure

For certain functions, we may use our own or rented technical infrastructure, especially self-hosted Appwrite services and server services. This infrastructure may be used in particular for:

  • providing current legal documents,
  • contact and support functions,
  • waitlist or download notifications where offered,
  • optional pseudonymous usage analytics after consent,
  • technical status functions,
  • security, abuse prevention and rate limits,
  • server logs and troubleshooting.

Details on the processing of personal data are provided in the Privacy Policy.

15. Analytics and optional consents

The App may include optional pseudonymous usage analytics. Analytics is disabled unless you give consent in the App.

If you consent, the App may collect and transmit limited pseudonymous usage events so that we can improve stability, usability, product flows and content. Analytics is not used for advertising tracking, personalised advertising, data broker sharing or cross-app tracking.

You may withdraw your analytics consent at any time in the App with effect for the future. Details are provided in the Privacy Policy.

16. Push notifications and reminders

The App may offer optional reminders or push notifications. Such functions are used only if you enable them through iOS or through the App where offered.

Push notifications should not contain sensitive conversation content. You can disable notifications at any time through the iOS system settings or, where available, in the App.

17. App Store and Apple-specific terms

For the iOS version of the App, the following additional terms apply to the extent required by Apple’s rules or applicable App Store terms:

1. The App is licensed to you, not sold. 2. Your licence is limited to use of the App on Apple-branded products that you own or control and as permitted by Apple’s Usage Rules. 3. Apple is not responsible for providing maintenance or support for the App. 4. To the extent a warranty claim, product claim, intellectual property claim or other claim relates to the App and is legally directed against us as provider, we remain responsible to you only to the extent required by applicable law and these Terms. 5. Apple and Apple’s subsidiaries may be third-party beneficiaries of these Terms to the extent required by Apple’s App Store terms and may have the right to enforce these Terms against you as a third-party beneficiary. 6. You must comply with applicable third-party terms when using the App. 7. You represent that you are not located in a country or on a list where use of the App would be prohibited under applicable export control or sanctions law.

Nothing in this section limits mandatory rights you have under consumer protection, platform, privacy or other applicable laws.

18. Third-party services

The App may depend on services or infrastructure provided by third parties, including Apple, STRATO, SMTP2GO and technical providers needed for hosting, email delivery, app distribution, in-app purchases, diagnostics or push notification delivery.

Third-party services may be subject to their own terms and privacy notices. We are not responsible for third-party services beyond what mandatory law requires.

19. No misuse of the App

You may not misuse the App, its servers or related services. In particular, you may not:

  • attack, overload, disrupt or attempt to bypass security features,
  • use automated systems to access, scrape or extract content,
  • attempt to reverse engineer non-open-source parts of the App except where mandatory law permits it,
  • manipulate purchases, entitlements, analytics, rate limits or server responses,
  • use the App for unlawful, abusive, harmful or rights-infringing purposes.

We may restrict access to server-based functions if this is necessary to protect the App, our infrastructure, other users, third parties or legal interests.

20. User responsibility for devices and backups

You are responsible for keeping your device, Apple account, operating system, backups and access credentials secure.

Local App data may be lost if the App is deleted, device data is deleted, a device is lost, backups are unavailable or technical errors occur. We are not responsible for such loss unless we are legally responsible under mandatory law.

Depending on your device and Apple settings, local App data may be included in device backups controlled by Apple or by you. Such backups are governed by your Apple settings and Apple’s terms.

If the local App database cannot be opened on launch, the App may offer a retry or a local data reset. A reset may delete locally stored favourites, user-created questions, settings, statistics, achievements, progress and local caches. Restoration depends on your Apple/iCloud settings, backups and technical availability.

21. Support

You can contact us at info@hangar42.de.

We aim to respond to support requests within a reasonable time. We do not guarantee permanent support availability, response times or support in every language, unless mandatory law requires otherwise.

22. Warranty

Mandatory statutory warranty and consumer rights remain unaffected.

To the extent permitted by law, the App is provided without any guarantee that it will meet every expectation, be permanently available, be error-free or lead to specific personal, emotional, relationship-related or communication outcomes.

For users outside jurisdictions with mandatory consumer warranty rights, the App is provided “as is” and “as available” to the maximum extent permitted by applicable law.

23. Liability

For users in Germany and the European Union, the following applies:

We are liable without limitation for intent, gross negligence and injury to life, body or health. In cases of simple negligence, we are liable only for breach of essential contractual obligations. Essential contractual obligations are obligations whose fulfilment enables proper use of the App and on whose compliance users may regularly rely. In such cases, liability is limited to foreseeable, typical damage. Further liability is excluded to the extent permitted by law.

The above limitations do not apply where liability is mandatory by law, including under product liability law or mandatory consumer protection law.

For users outside Germany and the European Union, liability is limited to the maximum extent permitted by applicable law. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

The App is not professional advice. We are not liable for decisions, actions, conflicts, conversations, emotional reactions or personal consequences resulting from use of the App, except where liability is mandatory by law.

24. Changes to these Terms

We may change these Terms if this is necessary or appropriate due to technical developments, new functions, changes to the App, legal requirements, platform requirements, security reasons or changes in our business model.

We will inform users of material changes in an appropriate way where legally required. Where consent is required by law, we will request consent.

The current version of the Terms is available in the App or on a website provided by us.

25. Termination

You may stop using the App at any time and may delete the App from your device.

We may restrict or terminate access to the App or individual functions if you breach these Terms, misuse the App, bypass technical protection measures, infringe our rights or third-party rights, or violate applicable law.

Mandatory rights to access licensed or unlocked digital content, restore in-app purchases or exercise statutory rights remain unaffected.

26. Governing law

These Terms are governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods.

If you are a consumer and have your habitual residence in another country, mandatory consumer protection rules of that country remain unaffected.

If mandatory law requires a different governing law or forum for certain users, those mandatory rules prevail.

27. Dispute resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board, unless a legal obligation exists.

This does not limit your right to bring claims before competent courts or to use mandatory consumer dispute mechanisms available in your country or region.

28. Severability

If any provision of these Terms is invalid, unenforceable or incomplete, the remaining provisions remain valid. The invalid or unenforceable provision will be replaced, to the extent legally possible, by a valid provision that comes closest to the economic and legal purpose of the original provision.

29. Contact

For questions about these Terms, contact:

info@hangar42.de